FAQ
Data protection
Soterra does not share, sell, or reuse your data.
Your project files are used only to generate your insights report nothing more.
How we protect your information:
- Your data is never shared with third parties
- Your files are processed securely and privately
- All files are permanently deleted after the report
- You control what you send us and what stays on record
NDA available:
If your company requires it, we are happy to sign a Non-Disclosure Agreement before receiving any data.
Your history stays yours. Soterra simply helps you understand it.
Pricing
Soterra uses a simple, flat-rate pricing model so you always know the full cost upfront.
A full Insights Report is $495, covering unlimited files from one category
This includes:
- Full ~8 page insights report
- Trend and recurrence analysis
- Cost impact of repeated issues
- First-time-pass checklist / inspection template
How do I upload my data securely?
You can upload your files to your private Soterra Drive link (we provide this after you request a report). It supports encrypted uploads and folder-level access control.
How long does the analysis take?
Typically 2–5 business days depending on the size and complexity of your project data.
Do you need access to my entire project?
No, only the documents you want us to analyse. You stay in full control of what is shared.
Is Soterra suitable for my company?
Soterra is designed for any contractor or construction team that wants clearer insights into rework, regardless of company size, project scale, or experience level.
What format will I receive?
You receive a structured insights report, a first-time-pass checklist, and clear priority actions in PDF format.
A sample report is also available so you can see exactly what to expect.
New features coming soon
We're actively developing new capabilities in Soterra to make your insights even more powerful.